# Conversational Troubleshooting

- URL: https://giubots.net/research/conversational-troubleshooting/

This early line of research started from my master's thesis work on "Conversational Problem Solving Applied to a Data Science Pipeline Builder" and led to an implementation of client- and server-side components for conversational troubleshooting.

## [MCTK: a Multi-modal Conversational Troubleshooting Kit for supporting users in web applications](https://giubots.net/publications/mctk-multi-modal/index.md)

MCTK is a Python package that integrates a conversational agent with the graphical interface of a webpage. Given the user query, based on a configuration table, it returns an answer and info on how to update the interface.

## [Enhancing Conversational Troubleshooting with Multi-modality: Design and Implementation](https://giubots.net/publications/enhancing-conversational-troubleshooting/index.md)

This work extends MCTK by making it a plug and play component with multilingual support thanks to NPL.js.